Artificial intelligence and unemployment

 

Artificial Intelligence and Job Losses...

According to news agencies, figures indicate a decline in the number of jobs in England due to the use of artificial intelligence. Companies have begun using artificial intelligence applications to reduce their workforce, thereby reducing costs and increasing profits. It is expected that telecommunications, electricity, and natural gas companies, banks, tourism companies, and various maintenance companies, which have large numbers of customer service employees, will eliminate these employees using artificial intelligence. Responding to customer inquiries and complaints may require only the activation of artificial intelligence applications. A complaint recording service after hearing the buzzer, for example, may allow for the elimination of half of the workforce. It is possible to hear the recorded complaint while the employee responsible for serving a specific geographic area is listening to this complaint, for example. They can then send the recorded response to the customer, making it available to the customer at any time they want. Note that there were four employees responsible for the same geographic area.

script async src="https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-7519727374201004"

crossorigin="anonymous"></script

We are not talking here about replacing all customer service employees, but rather reducing the number of employees in this very important department for any organization. The quality and effectiveness of customer service management in any organization is one of the pillars and foundations of the customer's decision to purchase the organization's product or service. Customer service also plays a large role in after-sales service. A low percentage of employees, and consequently a high unemployment rate within any society, leads to negative results. The salary of the employee who was laid off is lost by many organizations within the society, such as the domestic trade sector, supermarkets, hypermarkets, and various service sectors, such as communications and the use of internet services. All sectors in which the employee spends his salary.. because the person who loses his monthly salary.. it is natural for him to reconsider his calculations and adjust his personal budget and reduce the various aspects of spending.. and therefore these establishments will successively get rid of the employees who work in them to increase the unemployment rate. Therefore, there is an urgent need to balance the use of artificial intelligence applications and the workforce, especially trained ones.. and the decrease in spending means a decrease in demand for goods and services.. and thus more inventory increases and more losses for large establishments and factories that work to attract a large percentage of consumers who have the ability to spend from their salaries.... and thus more unemployment rates.. but reducing the workforce in European or developed countries.. makes it easier for the person to find a new job and it is possible to find work in the same field.. but in developing and poor countries it is difficult to find a new job for those who lost their job and position.. and therefore it is in great demand for the benefit of society and the establishment in which the person works... keeping the employee and not getting rid of him.. because the employee's experience In the facility or factory, it is very important. Here, the importance of transfer training emerges. This is the training of an employee in customer service, changing their work path, or transferring them to another department within the factory or facility. This is after preparing and training them on the requirements of the new department and acquiring the skills they will use.

script async src="https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-7519727374201004"

crossorigin="anonymous"></script

..This is available, and an individual can be trained using distance learning by taking training courses from websites available on the internet...Online education...

.Thus, the facility can open points of sale, sales offices, or new branches in geographic locations where the facility has not previously operated... if all departments within the facility do not need new employees...

... This is done after training the employee on the work. These new branches or offices.